SMS Messaging Instructions

 

Faxem SMS Messaging Instructions provide easy step by step guides and online tutorials to manage your SMS communication via our Self Service account options. Simply select the relevant service instructions you require and login to the SMS system and manage your SMS send. We also provide a free training session for all new accounts as required.

Easy Bulk SMS Instructions

Guide Title	Download	View Online
Easy Bulk SMS Instructions	PDF »	HTML »
Java Installation Instructions	PDF »	HTML »

Advanced Bulk SMS Instructions

Faxem’s Advanced Bulk SMS Video Tutorials offer audio and visual instructional guides which highlight various elements of the system step by step, or if you prefer to read, Faxem Advanced Bulk SMS User Guide provides detailed instructions on all areas of the Faxem Advanced Bulk SMS system.

In addition all active SMS accounts have 24 hour access to Online FAQ’s and phone support is available during the hours of 8:30am — 5:30pm Monday to Friday (QLD time).

Guide Title	Download
Getting Started	PDF »
Account Management	PDF »
Databases	PDF »
Contacts	PDF »
Quick Send	PDF »
Send	PDF »

Faxem Advanced Bulk SMS Video Tutorials

• Getting Started

  Getting around the system

• Databases

  Creating a new database

  Editing and Deleting Databases

  Downloading Databases

• Contacts

  Adding new Contacts to your database

  Uploading Contacts

  Searching for Contacts

  Updating and Editing your Contacts

  Removing Duplicates for your Database

  Managing Unsubscribers

• SMS Feature

  Creating and Sending SMS Messages

  Collecting SMS Responses