Email Marketing Support

Getting Started

Getting around the system

Databases

Creating a new database
Editing and Deleting Databases
Downloading Databases

Database Fields

Creating Database Fields
Converting Database Fields

Contacts

Adding new Contacts to your database
Uploading Contacts
Searching for Contacts
Updating and Editing your Contacts
Removing Duplicates for your Database
Managing Unsubscribers
Managing Bounces

Webforms

Using Web Form Styles
Editing Web Forms
File Upload for Web Forms
Embed a Web Form on your Website
Editing Thank You Pages
Using a Double Opt-In Process
Collecting more information on contacts
Advanced Customising Web Forms
Creating Surveys
Web Form Autofill

Messages

Email Template Training
Creating Emails
Uploading HTML Email and Images
Copying and Pasting from Microsoft Word
Resizable HTML Editor
Working with Paragraphs
Using the ‘More..’ Link
View Email Online
Personalising Messages — Wildcarding
Creating Links
Inserting Images
Linking to Files and Images
View Email Online
Creating Menus with Internal Anchors
Inserting Tables
Editing Message and Sender Details
Previewing your Emails
Content Analysis

Campaigns

Autoresponders

Sending Messages

Sending Emails
Segmenting Your Database for Sends
Sending to Multiple Databases
Test Sends
Scheduling Message Sends

Reports

Reports
Campaign Reports

Files and Images

Uploading Files and Images
Uploading HTML Emails and Images