Optional Features
» Integrated SMS option
Included in the Email system is optional SMS functionality. Bulk or Quick send SMS messages to your database, track SMS communication and professionally manage with automatic reply unsubscribe functionality.
» Virtual SMS numbers with response collection
Faxem Virtual SMS numbers are a valuable marketing tool, enabling fast response collection and data comparison. Run competitions or special promotions and collect entries or replies online via a virtual sms number. An online Virtual SMS number is assigned with all SMS messages sent to that number collected into a database in your account. See more
» Optional Automation Module
Faxem Email’s optional Campaigns Module allows you to engage your customers in real one to one marketing dialogue. You can create a series of Email and SMS messages that are triggered automatically based on the consumer's profile and interactions across any time frame. Ideal for mini courses, newsletter series, pre and post sales and service communications.
» Corporate Module (suitable for Franchises)
If your organisation has multiple departments, levels or regionalised offices where brand control, database management and audit capabilities are important, then Faxem Corporate Email is for you. Faxem Corporate Email empowers an organisation to maintain relationships with their customers by creating, sending and tracking personalised messages whilst ensuring the corporate image is reflected in every piece of communication.
» Integration into CRM and Custom data transfer
Easily export from CRM and import into Faxem Email, or custom integrate Faxem Email into your CRM solution via API. Transfer data; automate processes and more via the free API. Implementation does however require a high degree of software development expertise and knowledge of the core concepts of the system.
» Custom Designed Email Templates
Have a template custom designed to reflect your company branding. We can work with you to achieve your desired result and achieve professional e-marketing communication.
» Lock down of Custom Designed Email Templates
Do you have an email template or a custom template we have created? Templates can be locked down within the system to provide a Click & Replace style, avoiding accidental staff changes and deletions.
» 120 Day Account Backup
Reduce the risk of accidental or malicious data loss by backing up 120 days of all data created and stored in Faxem Email. Data is currently maintained for several days on an account, however if you or someone else deletes Messages or Databases and does not immediately request restoration from, the information can be lost forever. 120 Day Backup provides the added benefit of offsite backup storage for disaster recovery situations.
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